.phase6-grid{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(300px,.75fr);gap:20px}.phase6-card{background:#fff;border:1px solid #eadfdb;border-radius:16px;padding:20px;box-shadow:0 8px 28px rgba(43,33,24,.045)}.phase6-card h2,.phase6-card h3{margin-top:0}.phase6-status{display:inline-flex;align-items:center;border-radius:999px;padding:6px 10px;background:#fdebee;color:#b81e38;font-weight:700;font-size:13.5px}.phase6-status.ok{background:#e8f7ed;color:#14733d}.shipment-timeline{border-left:2px solid #eadfdb;margin-left:7px;padding-left:20px}.shipment-event{position:relative;padding:0 0 18px}.shipment-event:before{content:"";position:absolute;left:-27px;top:3px;width:12px;height:12px;border-radius:50%;background:#dd2745;border:3px solid #fff;box-shadow:0 0 0 1px #dd2745}.shipment-event small{color:#756963}.phase6-form .field{margin-bottom:14px}.phase6-form label{display:block;font-weight:700;font-size:13px;margin-bottom:6px}.phase6-form input,.phase6-form select,.phase6-form textarea{width:100%;border:1px solid #d9ceca;border-radius:10px;padding:11px 12px;font:inherit;background:#fff}.phase6-form textarea{min-height:95px}.return-item{display:grid;grid-template-columns:minmax(0,1fr) 90px;gap:12px;align-items:center;padding:12px 0;border-bottom:1px solid #eee6e2}.ticket-message{padding:12px 14px;border-radius:12px;margin:10px 0;background:#f7f3f1}.ticket-message.staff{background:#fdebee}.track-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.track-summary>div{background:#f8f5f3;border-radius:12px;padding:12px}.phase6-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:14px}@media(max-width:820px){.phase6-grid{grid-template-columns:1fr}.track-summary{grid-template-columns:1fr}.return-item{grid-template-columns:1fr 84px}}